Tag Archives: Louis Pagan

Louis Pagan: An interview with LATISM Co-founder

Where did you grow up and how did your upbringing and environment contribute to the person you are today?
I grew up in the Bronx, NY.  Growing up poor with my brother and mother I had no choice, but to look up.  So, being stubborn by nature combined with an outlook for improvement has impacted me greatly and is the cause for most of what I do today.
Who were your role models as you were growing up and how did they affect you?
I’m going to admit what many men do not, and that is I read a lot of comic books and watched a lot of sci-fi.  So, superheroes and major character roles on TV were my heroes.  That may be a little funny or immature to some, but there is a very positive impact.
Superman, Spiderman, Batman, The X-man, Captain Kirk of Star Trek, were individuals who fought the villain, and served as champions for the common person.  Even the best-selling author Stephen King, used this concept and tells the stories of victims, who fights back and wins against insurmountable odds.
In a big way, social media is just like this.  It gives the average person with bold ambitions and drive, the tools to leverage themselves to compete with larger entities and gives them the capacity to move toward greater ideas.
Have you ever faced racial discrimination? If so, what happened and how did you deal with it?
I can’t really say anyone directly discriminated against me.  If they did, I probably chalked it up to other reasons.  I am not one to accept or play the race card, even when someone shows it to me.
At what point in life did you realize your inner strength and fortitude?
Sometime in high-school into college, I realized my passion for writing and reading.  I wrote songs and poetry; read about great people and their work; studied other cultures and religions.  Upon realizing that there were a small percentage of people who walked down this road I felt fulfilled and strengthened.
Regarding the 41% dropout rate among high school Latinas, what do you think it will take for our country and /or our education system to solve this crisis?
Engagement.  Each school, district or city should identify what their specific challenges are in relation to educating students.  Then, custom programs, classes or workshops can be made available to address solutions and give the tools students need to combat problematic topics.
Additionally, students should be exposed to opinions and views outside their own system.  Through social media a Program can connect these students and encourage them to communicate and ask the advice of their peers.
There would be collaboration on two levels.  One by provided by workshops on specific issues, and the other being a social media pen pal program.
What’s your advice for those who may have already dropped out of high school or college?
If you already dropped out of high school, seriously consider getting a GED, if you can’t go back.  You can’t get a job without one.
The best thing I can say about college is that it will increase your chances to get a better job and make more money if you have a degree. However, I’m from the school that college is not for everyone and if you feel you are one of these people, you should have some serious plans, talents or something going for you already to make it out there without a further education.  College works for most, but without it life will be a little harder.
Why did you launch your business?
I’ve been involved in social media for over 6 years.  Although I have a number of grass roots accomplishments, I decided to diversify and protect myself and start an LLC.  The name of my business is Lat3G Media.  It stands for Latinos 3rd Generation.  Third generation Latinos are mostly English speaking, professional and acculturated.  This also best describes me.
Lat3G Media develops broad concepts, event planning, promotion, media-content production/distribution and social media relevant to the Latino market.  You can contact me at “info”  @ followed by domain name (lat3gmedia.com)
Life is about choices.  I launched my business to take more control over my life, so that I don’t have anyone taking most of my choices away.  I like independence and feel my business can give me more freedom.
What is your UVP (Uniqe Value Propisition)?
Identifying trends; remaining ahead of the curve; quitting before it’s over.
Describe your ideal client or project or give one or two case studies so that people can clearly understand how you’ve helped clients:
I am not at liberty to disclose some projects at the present time, so…
My ideal project is one that makes a positive impact in the world we live in.  Latinos In Social Media (LATISM) gives us this opportunity by helping others and engaging our fellow brothers and sisters to boldly step forth toward media literacy and solidarity.
LATISM is grass-roots, is altruistic and genuine.
What other services does your company provide?
Another service is that I promote other people’s work to get them publicized.  I guess that describes what an agent does.
How does your Latino heritage help you achieve your goals?
I’m going to be transparent here.  I did not grow up with a traditional Latino culture.  I grew up in a Latino-urban culture.  We played handball, went to Orchard beach in the Bronx, listened to freestyle, and roller skated.  Back then, in the Bronx you were not Latino, but Puerto Rican.
I ‘rediscovered’ my Latino-ness later through social media, which lead me to publish my first blog – LatinoPundit.com – representing Latinos in the blogosphere and pushing the envelope of diversity along with others online to cause change at some major sites.
Louis: for you, since you are a founder of LATISM, instead, can you tell us what is your vision for LATISM?
How did you hear about Latinos In Social Media (latism.org)?
The purpose of Latinos In Social Media (LATISM) is to engage Latinos online and encourage media literacy through social media.  We support all endeavors in social media for individuals, companies and organizations alike.
That being said, my vision is for LATISM to be used as a vehicle toward solidarity in personal or professional endeavors.  Be you a writer, an activist, a multi-media content producer, a marketer, a business person, an organization, or you just like social media and want to talk and network, LATISM will foster your goals.  The other side of this coin is LATISM provides the opportunity for businesses or others who want to understand or reach this community.
As far as expansion, I see LATISM ‘legs’ in cities, states and internationally supporting all Latinos in social media, and those who want to engage Latinos.
What role are you fulfilling within the LATISM group?
Let’s keep this fun:
When someone looks at LATISM, I want them to see themselves reflected back.  In order to be interested and to pursue anything, an individual must feel they can take away something and benefit in some way.  This concept has been identified by way of promoting our social media conference tour during Hispanic Heritage month..
Fluidity of communication and purpose between the various levels of structure and outreach methods must be maintained.  LATISM must remain multifaceted while simultaneously reaching bloggers and Facebookers, as well as CEOs and marketing professionals, so that dialogue and participation is all-inclusive.
I concern myself with what needs to be done to make certain things ‘stick;’ how to market ourselves; how we appear externally; how to constantly replenish ourselves in order to remain exciting and cutting edge.
That’s what happily engulfs me.
What would you like to say to companies who are thinking of marketing to Latina(o)s/Hispanics but aren’t sure of what to do first?
Do some research.  We love family.
Go to those who know what to do.
Contact any LatISM professional via our directory of services http://latism.us/directory/?l=view
What’s the biggest mistake companies make when attempting to enter into marketing to Hispanics/Latinos/possibly Brazilians?
One of the biggest mistake is not understanding some cultural factors.  Look at Burger King’s Europe ad:  http://bit.ly/139Nnm  The country of Mexico protested it as an insult.
Another mistake is thinking all Latinos are the same.  We are not; we are diverse.  For instance, if you are selling Puerto Rican pasteles and target older Puerto Ricans, but are playing bachata in the background you’ve got a problem.  If you don’t understand what just happened, maybe you need a Latino marketing consultant.
What would you like people to remember about you after you’ve passed on (many, many years from now)?
It’s tempting to want to be remembered.  But in the end, is it really about your message and not at all about you?
I’ve been blessed to express myself through words.  Bringing down barriers and spreading ideas through new media is what I advocate.  Compared to that, I am a mere speck…I am not important.

In honor of Hispanic Heritage month, I interviewed some of the top leaders in the Latinos In Social Media movement (LATISM.org). I’m very honored and grateful to those who could participate .  Come back every other day to see who else I interviewed. We kick off with a co-founder of LATISM, Louis Pagan (Twitter: @LouisPagan) Thanks for reading.

Where did you grow up and how did your upbringing and environment contribute to the person you are today?

Louis Pagan

Louis Pagan

I grew up in the Bronx, NY.  Growing up poor with my brother and mother I had no choice, but to look up.  So, being stubborn by nature combined with an outlook for improvement has impacted me greatly and is the cause for most of what I do today.

Who were your role models as you were growing up and how did they affect you?

I’m going to admit what many men do not, and that is I read a lot of comic books and watched a lot of sci-fi.  So, superheroes and major character roles on TV were my heroes.  That may be a little funny or immature to some, but there is a very positive impact.

Superman, Spiderman, Batman, The X-man, Captain Kirk of Star Trek, were individuals who fought the villain, and served as champions for the common person.  Even the best-selling author Stephen King, used this concept and tells the stories of victims, who fights back and wins against insurmountable odds.

In a big way, social media is just like this.  It gives the average person with bold ambitions and drive, the tools to leverage themselves to compete with larger entities and gives them the capacity to move toward greater ideas.

At what point in life did you realize your inner strength and fortitude?

Sometime in high-school into college, I realized my passion for writing and reading.  I wrote songs and poetry; read about great people and their work; studied other cultures and religions.  Upon realizing that there were a small percentage of people who walked down this road I felt fulfilled and strengthened.

Regarding the recent study that concluded that a 41% dropout rate among high school Latinas is happening in the U.S., what do you think it will take for our country and /or our education system to solve this crisis?

Engagement.  Each school, district or city should identify what their specific challenges are in relation to educating students.  Then, custom programs, classes or workshops can be made available to address solutions and give the tools students need to combat problematic topics.

Additionally, students should be exposed to opinions and views outside their own system.  Through social media a Program can connect these students and encourage them to communicate and ask the advice of their peers.

There would be collaboration on two levels.  One by provided by workshops on specific issues, and the other being a social media pen pal program.

My wife is a teacher, her mother a dean, and father a retired principal who is still involved in the city schools. It would be interesting to get their input on any and all ideas.

Why did you launch your business?

I’ve been involved in social media for over 6 years.  Although I have a number of grass roots accomplishments, I decided to diversify and start an LLC.  The name of my business is Lat3G Media.  It stands for Latino 3rd Generation.  Third generation Latinos are mostly English speaking, professional and acculturated, which happens to best describe me.

Lat3G Media develops broad concepts, event planning, promotion, media-content production/distribution and social media relevant to the Latino market.  You can contact me at “info”  @ followed by domain name (lat3gmedia.com)

Life is about choices.  I launched my business to take more control over my life, so that I don’t have anyone taking most of my choices away.  I like independence and feel my business can give me more freedom.

What is your UVP (Uniqe Value Propisition)?

Identifying trends; remaining ahead of the curve; quitting before it’s over.

Describe your ideal client or project or give one or two case studies so that people can clearly understand how you’ve helped clients:

I am not at liberty to disclose some projects at the present time, so…

My ideal project is one that makes a positive impact in the world we live in.  Latinos In Social Media (LATISM) gives us this opportunity by helping others and engaging our fellow brothers and sisters to boldly step forth toward media literacy and solidarity.

LATISM is grass-roots, is altruistic and genuine.

What other services does your company provide?

Another service is that I promote other people’s work to get them publicized.  I guess that describes what an agent does.

How does your Latino heritage help you achieve your goals?

I’m going to be transparent here.  I did not grow up with a traditional Latino culture.  I grew up in a Latino-urban culture.  We played handball, went to Orchard beach in the Bronx, listened to freestyle, and roller skated.  Back then, in the Bronx you were not Latino, but Puerto Rican.

I ‘rediscovered’ my Latino-ness later through social media, which lead me to publish my first blog – LatinoPundit.com – representing Latinos in the blogosphere and pushing the envelope of diversity along with others online to cause change at some major sites.

Since you are a founder of LATISM, can you tell us what is your vision for LATISM?

The purpose of Latinos In Social Media (LATISM) is to engage Latinos online and encourage media literacy through social media.  We support all endeavors in social media for individuals, companies and organizations alike.

That being said, my vision is for LATISM to be used as a vehicle toward solidarity in personal or professional endeavors.  Be you a writer, an activist, a multi-media content producer, a marketer, a business person, an organization, or you just like social media and want to talk and network, LATISM will foster your goals.  The other side of this coin is LATISM provides the opportunity for businesses or others who want to understand or reach this community.

As far as expansion, I see LATISM ‘legs’ in cities, states and internationally supporting all Latinos in social media, and those who want to engage Latinos.

What role are you fulfilling within the LATISM group?

Let’s keep this fun:

When someone looks at LATISM, I want them to see themselves reflected back.  In order to be interested and to pursue anything, an individual must feel they can take away something and benefit in some way.  This concept has been identified by way of promoting our social media conference tour during Hispanic Heritage month.

Fluidity of communication and purpose between the various levels of structure and outreach methods must be maintained.  LATISM must remain multifaceted while simultaneously reaching bloggers and Facebookers, as well as CEOs and marketing professionals, so that dialogue and participation is all-inclusive.

I concern myself with what needs to be done to make certain things ‘stick;’ how to market ourselves; how we appear externally; how to constantly replenish ourselves in order to remain exciting and cutting edge.

That’s what happily engulfs me.

What would you like to say to companies who are thinking of marketing to Latina(o)s/Hispanics but aren’t sure of what to do first?

Do some research.  We love family.

Go to those who know what to do.

Contact any LatISM professional via our directory of services http://latism.us/directory/?l=view

What’s the biggest mistake companies make when attempting to enter into marketing to Hispanics/Latinos/possibly Brazilians?

One of the biggest mistake is not understanding some cultural factors.  Look at Burger King’s Europe ad:  http://bit.ly/139Nnm The country of Mexico protested it as an insult.

Another mistake is thinking all Latinos are the same.  We are not; we are diverse.  For instance, if you are selling Puerto Rican pasteles and target older Puerto Ricans, but are playing bachata in the background you’ve got a problem.  If you don’t understand what just happened, maybe you need a Latino marketing consultant.

What would you like people to remember about you after you’ve passed on (many, many years from now)?

It’s tempting to want to be remembered.  But in the end, is it really about your message and not at all about you?

I’ve been blessed to express myself through words.  Bringing down barriers and spreading ideas through new media is what I advocate.  Compared to that, I am a mere speck…I am not important.

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Filed under Hispanic Heritage, Social Networking

Social Revolución: Hispanic-fluentials

I just learned I’m a  “Hispanic-fluential.”

“Hispanic-fluentials spend more time per week interacting with others online (30 hours) than the general population of U.S. influencers, called e-fluentials (25 hours). according to a study done by Burson-Marsteller.

burson-marsteller-influential-hispanic-hours-per-week-activities

I match all the characteristics and habits of a Hispanic-fluential because I’m online more than my any of my peers; I talk about brands more often than any other group  and I talk OFF-line, in face-to-face conversations, more than my  peers.  I’m thinking I’m a pretty important person or persona to brands.

So why aren’t more brands talking to ME? When I say “talking” I mean conversations in Twitter and Facebook; and marketing campaigns specifically targeted at Hispanic-fluentials. Surely these companies who want to increase revenue pay attention to the latest data regarding Social Media marketing and Social Networking, don’t they? Data like this, from this fascinating study by Burson-Marsteller:

Hispanic-fluentials also have more interaction offline in face-to-face conversations (30 hours vs. 21 hours).
Hispanic-fluentials to be extremely well-networked, as they communicate in person, on the phone or online with many more family members, friends and coworkers each day (58 individuals) than general e-fluential population (45 individuals). Among female Hispanic-fluentials, this number jumps to 68 individuals.
Hispanic-fluentials are more likely than e-fluentials to take customer service (92 percent vs. 77 percent) and recommendations from family and friends (83 percent vs. 69 percent) into account when deciding what to buy.
Hispanic-fluentials respond strongly to promotions, with 90 percent more likely to pay attention to companies who offer them coupons and 72 percent interested in companies who send emails with promotions or offers.
  • Hispanic-fluentials also have more interaction offline in face-to-face conversations (30 hours vs. 21 hours).
  • Hispanic-fluentials to be extremely well-networked, as they communicate in person, on the phone or online with many more family members, friends and coworkers each day (58 individuals) than general e-fluential population (45 individuals). Among female Hispanic-fluentials, this number jumps to 68 individuals.
  • Hispanic-fluentials are more likely than e-fluentials to take customer service (92 percent vs. 77 percent) and recommendations from family and friends (83 percent vs. 69 percent) into account when deciding what to buy.
  • Hispanic-fluentials respond strongly to promotions, with 90 percent more likely to pay attention to companies who offer them coupons and 72 percent interested in companies who send emails with promotions or offers.

Maybe these companies simply don’t know that I’m a powerful word-of-mouth consumer -or- they don’t know how to go about marketing to Hispanic-fluentials.

“Hispanics cultivate the most extensive personal and professional networks both online and offline among the efluentials studied, attesting to the potential effectiveness of grassroots and viral campaigns,” said Theresa Rice, Director, US Hispanic for Burson-Marsteller.

We spend more time online but more importantly, we spend more time OFFline, talking to each other in face-to-face conversations. I’m living proof: when I meet someone in Twitter who brings great value, I want to get to know them more, so, after tweeting and emailing each other, I like to take it to the next level and talk on the phone, if they’re not in my part of the country–or if they are, I’ll arrange a meeting. This habit has resulted in personally and professionally enriching my life.

A Social Revolución is happening in Social media. Why aren’t we hearing more about this outside of the people who are part of it?

I’ve got an hot tip for you, big companies, (if you’re listening): Check out Latinos In Social Media and review the LATISM directory of  professionals: bloggers, Social Media marketers, PR agencies, consultants, thought-leaders, authors, mami bloggers and more. It’s a unique gathering of resources for partnerships and collaborations with the people that Hispanic-fluentials quite often turn to before purchasing products and services: their Latino/Hispanic peers.

Update: A complimentary blog post was written and published today, Black Like Me? The Missing Faces in Technology and Innovation by Robin Caldwell over at the Huffington Post. Please read it and post your comments. She poses a great question.

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Filed under Lori Gama